TERMS & CONDITIONS

Terms & Conditions

Welcome to our website. By accessing or using our website and online payment services, you agree to comply with the following terms and conditions:

1. All fees paid through the website are subject to the rules and regulations of the institution.
2. Users must ensure that the information provided during registration/payment is accurate.
3. Payments once successfully processed shall be governed by the Refund and Cancellation Policy.
4. The institution reserves the right to revise fees, policies, or website content without prior notice.
5. Misuse of the website, fraudulent transactions, or unauthorized access is strictly prohibited.
6. The institution shall not be liable for payment failures caused by technical issues beyond its control.
7. Continued use of the website constitutes acceptance of these terms.

Customer Rights & Responsibilities

Rights:

1. To receive secure and transparent payment services.
2. To obtain payment receipts/acknowledgements for successful transactions.
3. To seek clarification regarding fees, refunds, or payment disputes.
4. To expect confidentiality of personal and payment information.

Responsibilities:

1. To provide correct student/parent/payment details.
2. To verify the fee amount before making payment.
3. To keep login credentials and payment information confidential.
4. To use only authorized payment methods.
5. To report any unauthorized transaction immediately.

Privacy Policy

We respect your privacy and are committed to protecting your personal information.

1. Information collected may include name, contact details, student details, and payment information.
2. Personal information is collected only for admission, communication, fee payment, and academic purposes.
3. Payment transactions are processed through secure payment gateway partners.
4. We do not sell, rent, or misuse personal information.
5. Information may be shared only when required by law or regulatory authorities.
6. Reasonable security measures are adopted to protect user data.

By using this website, you consent to this Privacy Policy.

Refund Policy

1. Fees once paid are generally non-refundable except in cases approved by management.
2. Duplicate or excess payments due to technical error may be refunded after verification.
3. Refund requests must be submitted in writing/email with transaction proof.
4. Approved refunds shall be processed within 7–15 working days.
5. Gateway charges, bank charges, or administrative charges may be deducted where applicable.

Pricing & Payment Breakups

1. All applicable fees (tuition fee, annual charges, transport fee, examination fee, etc.) shall be displayed at the time of payment.
2. Payment gateway convenience charges, if any, shall be shown separately before payment confirmation.
3. Taxes or statutory levies, if applicable, shall be charged extra.
4. Users must review the complete fee breakup before proceeding.

Cancellation Policy

1. Once a fee payment transaction is successfully completed, cancellation is generally not permitted.
2. In case of accidental duplicate payment, users may contact the accounts office for review.
3. Requests for cancellation of admission/application, if any, shall be governed by institutional rules.
4. Approved cancellations, if applicable, shall be processed as per the Refund Policy.